What is PetDesk?
PetDesk is a free, easy-to-use mobile app designed to bridge the communication gap between pet owners and their veterinary team. By linking directly to Union Hill Animal Hospital’s system, PetDesk keeps you connected to your pet’s care whenever you need it.
Key Features & Benefits for Our Clients:
- 100% Free to Use: Enjoy full access to all features as a valued client of Union Hill Veterinary Hospital.
- Lightweight Download: Quick installation that takes up minimal storage space on your smartphone.
- Smart Reminders: Receive timely alerts for upcoming annual wellness exams and preventive care.
- Custom Calendar Sync: Never miss a dose of flea, tick, or heartworm prevention again.
- Convenient Appointment Requests: Request appointments that fit your schedule with just a few taps.
- Ad-Free Experience: Guaranteed no unwanted messages, spam, or third-party ads.
Getting Started Note: After downloading, create your account using the email address on file with Union Hill Animal Hospital. The app syncs your records overnight, so your pet’s full history will be ready for you to view by the next morning!
How Does PetDesk Work?
PetDesk serves as your centralized hub for all aspects of your pet’s healthcare:
Seamless Appointment Scheduling & Alerts
Request visits online at your convenience. Once confirmed by our team, you’ll receive automated reminders to ensure you never miss an important visit.
Two-Way Text Messaging
Have a quick question about a prescription or a recent visit? Use the app's two-way texting feature to message our staff directly without having to make a phone call.
24/7 Access to Medical Records
Keep your pet’s essential health history and vaccination records secure and accessible wherever you go—perfect for travel, boarding, or emergencies.
Medication Tracking & Reminders
Set up simple, timely alerts for daily medications or recurring treatments so your pet never misses a dose.
Why Use PetDesk for Your Pet’s Care?
All-in-One Convenience
Stop digging through paperwork for vaccination records or tracking vet dates on paper calendars. Everything you need is organized in one place.
Proactive Health Management
Automated tracking helps ensure preventative care and medications are never overlooked, keeping your pet healthy year-round.
Direct Connection to Our Team
Stay closely connected with the Union Hill Animal Hospital team whenever you need us. Send quick questions, inquire about prescriptions, or receive updates about your pet’s visit directly through the app—no phone tags or waiting on hold required.
Time-Saving Efficiency
Streamline your busy schedule by booking appointments with just a few taps on your screen—and sit back as the app automatically manages your reminders for you.
How to Install the PetDesk App
Installing PetDesk is a simple process that can be completed in a few steps. Here's how to get started:

1
Download the App
Head to the Apple App Store (iOS) or Google Play Store (Android) and search for "PetDesk". Tap download to install the lightweight app on your smartphone—it's 100% free for all Union Hill Veterinary Hospital clients!
2
Create an Account
Sign up using the email address on file with Union Hill Animal Hospital. Using the matching email ensures your pet’s records, vaccination history, and upcoming visits sync automatically overnight.
3
Connect to Our Practice
Search for Union Hill Animal Hospital inside the app and set us as your primary pet care provider to establish a direct link with our team.
4
Set Up Your Reminders
Tailor your notification settings to fit your routine. You can enable alerts for upcoming check-ups, set reminders for flea and tick prevention, or sync appointments to your personal calendar.
